Privacy Policy
Last updated: 28 September 2026
1. Who we are
SynapTech Solutions ("we", "us") provides electrical, automation, security and networking services based in Nairobi, Kenya. This policy explains how we handle personal information collected through our website.
2. Information we collect
When you submit a quote request, we may collect your name, email address (if provided), service interest, location and job description. Technical logs may include IP address and basic request metadata used for security and rate limiting.
3. How we use information
We use submitted details to respond to enquiries, prepare quotes, arrange site visits and improve service delivery. We do not sell personal information.
4. Cookies
Essential cookies support site functionality such as remembering cookie preferences. Optional analytics cookies are used only if you accept them via the consent banner.
5. Sharing
Quote emails may be processed by our email delivery provider (Resend). WhatsApp is operated by Meta Platforms when you choose to continue a conversation there. We share only what is needed to deliver the requested service.
6. Retention and security
Enquiry data is retained only as long as needed for business and legal purposes. We apply technical safeguards including transport security, input validation and access controls on production systems.
7. Your choices
You may request access, correction or deletion of personal information we hold about you by contacting us at +254 741 201 926, [email protected], or through WhatsApp.
8. Contact
Privacy questions: [email protected], +254 741 201 926, Nairobi, Kenya.